5 Easy Steps to Enhancing Your Security Guard Service
What we have discovered is that most security guard businesses are capable of supplying the support that property managers want, but also often do not because of a lack of continuing excellent management procedures.
Security guard businesses are unlike any vendor that a home manager usually hires. If you employ a painter, then you can see whether they are doing their tasks by looking at the walls. But when you employ a security guard company, how often can you see if the protector organization is performing their job which includes running background checks and drug screenings, providing great training to your own guards, and effectively monitoring and supervising your guards. In most instances they likely are, but it is important to implement a method of verification and quality management to ensure that problems associated with the deficiency of doing these tasks do not start to occur.
In this guide we’ll discuss five (5) easy actions to enhancing your safety guard service and attaining everything you imagine as your ideal key holding london.
Display Your Guards Qualifications
In most states, guards are mandated to have a specified amount of training before they can start working as security guards. If your state is one of these states, ensure that your security guard organization is compliant.
If you are in a state where there are no state requirements for shield certificate, then inquire into the sort of training that’s being provided by your security company and inquire does it seem adequate.
It is also the security guard company performing background and drug screenings on all of your defenses BEFORE they send them to your own property? If they’re, they ought to be supplying you with verifications. If not, why?
Another excellent way to screen if the protector is a good fit for your property is to perform a brief”interview” to get a sense of the guard and to explain your expectations. This initial dialogue will tell you a good deal on what to expect from this guard and it provides you an opportunity to request a different guard if you feel that it is necessary.
Evaluate Guard Training
Although most security guard businesses have an extremely comprehensive orientation that introduces every guard to the company itself, in many cases the shield’s orientation to his delegated land is not as complete. We call the orientation to the delegated land”Site Specific Training”. Learn What your site specific training resembles:
• Does it occur at your property?
• Just how long is each officer educated?
• Just how long does the security company double lender?
• How thoroughly are your post orders clarified?
Determine the response to every one of these questions and be certain that they fit with what you feel is adequate. You should even think about sitting in on your safety guard business’s orientation and your site specific training to get an understanding of what goes into preparing a guard to operate at your property.
Guard supervision is one of the more important factors of very good security guard support. When security businesses deliver poor supervision, there is not enough emphasis put on preventing mistakes, problems, and complaints. Deficiency of supervision also removes the opportunity for the protector to understand and better understand their responsibilities. When the guards are not being supervised, they start to feel that their work is not important and they start to see themselves as not as a part of the security group. When guards do not feel like part of your group it generally leads to unacceptable practices such as unprofessional behavior, tardiness, and even theft.
Based on the arrangement of your contract, onsite managers may not be included. If your contract doesn’t demand on-site supervision, how does your security guard company remotely oversee its defenses? Outside of the Standard security company field supervisor spot checks, the two methods of distant supervision that prove most successful are: Officer Tour Tracking Systems
If your guards must make rounds of your property, then a method for tracking them while on duty is essential. Officer Tour Tracking Systems offer a distant way of monitoring the guards while they’re on your property. These tracking systems allow the security guard company to monitor the log and time the activity of the guards while they’re making rounds to various areas on your property. Many Officer Tour Tracking Systems can generate reports which empower the safety guard company to quickly get an understanding of if the protector is making rounds. The property manager should also be given with an updated version of these reports.
Along with Officer Tour Tracking systems, we have discovered that having a method for guards to check in regularly with the safety guard company provides a way of making certain that each guard is secure and alert. By having guards check-in regularly with the safety guard company, at least each 30 minutes, guards feel that their safety is important and that being awake and attentive is an important part of their job.
Inspect Your Guards
After hours inspections of your guards are almost always great ways of finding out exactly what is happening with your safety as you are not there. Through these inspections, be sure that you ask your safety guards questions regarding their duties and responsibilities to ensure that they know their tasks. In fact, we suggest having your safety guards audited regularly, officially (i.e. post inspection) and (i.e. secret shopped) with a licensed security consultant as part of your continuing security program. Remember, when selecting a security consultant be confident that the consultant is not actually a security guard company. If so, your audit is guaranteed to develop problems with your existing security guard company.